Shipping Policy – GlassyVibes.com

Last Updated: 14 March 2024

Thank you for shopping at GlassyVibes.com! This Shipping Policy explains how and when your order will be delivered, including processing times, delivery methods, and international shipments.

1. Order Processing Time

• All orders are processed within 1–3 business days.

• Orders placed on weekends or public holidays are processed on the next business day.

• Custom or prescription eyewear may require additional processing time (typically 3–7 business days).

2. Shipping Rates & Delivery Time

We offer multiple shipping options. Rates are calculated at checkout based on your location.

a. Domestic Shipping (Within Pakistan or your region)

• Standard Delivery: 3–7 business days

• Express Delivery: 1–3 business days

• Free shipping may be offered on orders above a certain amount (if applicable).

b. International Shipping

We ship worldwide to most countries.

• Delivery Time: 7–20 business days (varies by destination)

• Customs fees, import duties, or taxes are not included and must be paid by the customer.

3. Order Tracking

Once your order has shipped, we will send you an email with:

• Tracking number

• Courier service used

• Link to track your package

Tracking updates may take 24–48 hours to appear.

4. Delivery Delays

While we do our best to deliver on time, delays may occur due to:

• Weather conditions

• Customs clearance

• Courier service issues

• High order volume during sales or holidays

We are not responsible for delays caused by third-party carriers.

5. Shipping Address Accuracy

Please ensure your shipping address is correct.

• GlassyVibes is not liable for lost or delayed shipments due to incorrect or incomplete addresses.

• If you entered the wrong address, contact us immediately before the order ships.

6. Lost, Damaged, or Missing Packages

If your package arrives damaged or does not arrive at all:

• Contact us at support@glassyvibes.com within 7 days of the delivery date or expected delivery.

• Provide your order number and any relevant proof (photos for damaged items).

We will work with the courier to resolve the issue.

7. Customs, Duties & Taxes (International Orders)

For international customers:

• You are responsible for any customs or import taxes charged by your country.

• GlassyVibes.com is not responsible for delays due to customs processing.

8. Split Shipments

If your order contains multiple items, we may ship them separately to ensure faster delivery.
You will receive tracking information for each package.

9. Contact Us

For any shipping-related questions, please contact:

Email: support@glassyvibes.com
Website: www.glassyvibes.com