Privacy Policy – GlassyVibes.com

Last Updated: 14 March 2024

At GlassyVibes.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, make purchases, or interact with our services.

By accessing or using GlassyVibes.com, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal details that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Shipping & billing address

• Payment details (processed securely through third-party providers)

• Prescription details (if provided for custom lenses)

b. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type & version

• Device information

• Pages visited

• Time spent on the site

• Cookies and tracking data

c. Payment Information

Payment details such as credit/debit card information are NOT stored on our servers. All transactions are processed through secure third-party payment gateways.

2. How We Use Your Information

We use your data to provide a smooth and personalized shopping experience, including:

• Processing and fulfilling your orders

• Providing order updates and customer support

• Improving website performance and product offerings

• Sending promotional emails (only if you subscribe)

• Detecting fraudulent or unauthorized activities

• Personalizing recommendations and ads

3. Cookies & Tracking Technologies

GlassyVibes.com uses cookies to:

• Keep items in your cart

• Save your preferences

• Improve website functionality

• Analyze website traffic

• Show personalized ads

You may disable cookies in your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted partners to operate our services:

• Shipping/courier companies

• Payment processors

• Marketing & analytics tools (e.g., Facebook Pixel, Google Analytics)

• IT & hosting services

All third-party providers follow strict data-protection guidelines.

5. Data Security

We use industry-standard security measures to protect your information, including encryption, secure servers, and restricted access.

However, no online method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access personal data we hold

• Request correction of inaccurate information

• Request deletion of your data

• Opt-out of marketing emails

• Disable cookies and tracking

To submit a request, contact us at the email below.

7. Data Retention

We retain your data only as long as necessary for:

• Order processing

• Legal obligations

• Business analytics

• Customer support

You may request deletion at any time.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updated versions will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, contact us at:

Email: support@glassyvibes.com
Website: www.glassyvibes.com